Terms & Conditions for qr98

These Terms and Conditions ("Terms") govern the relationship between qr98 ("the Platform", "we", "us", "our") and any individual ("Player", "you", "your") who accesses, registers on, or uses the qr98 website and associated services. By completing the registration process on qr98, depositing funds, placing any bet or wager, or otherwise making use of the qr98 platform in any capacity, you are deemed to have read, understood, and accepted these Terms in full.

These Terms should be read in conjunction with our Privacy Policy and Responsible Gaming policy, both of which are incorporated into these Terms by reference and form part of the binding agreement between you and qr98.

qr98 reserves the right to update, revise, or replace these Terms at any time. The most current version will always be published on this page with the effective date clearly indicated. Continued use of the qr98 platform following any amendment constitutes your acceptance of the revised Terms.

Access to and use of the qr98 platform is strictly restricted to individuals who meet all of the following eligibility criteria:

• You are at least 21 years of age. qr98 enforces a minimum age of 21 across all products, including sports betting, live casino, slot games, e-sports betting, and the Caishen Fishing arcade.
• You are acting as an individual in your personal capacity, not on behalf of any third party or business entity.
• You have not previously been self-excluded from qr98 or been permanently closed by qr98 for any breach of these Terms.
• You are not a current employee, contractor, agent, director, or affiliate of qr98, nor a close family member of any such person.

qr98 is committed to preventing underage gambling. During the registration process and prior to processing any withdrawal, qr98 will request identity verification documents to confirm your age and identity. Accepted documents include a valid Pakistani CNIC (Computerised National Identity Card), passport, or other government-issued photo identification.

Any account found to belong to a player under the age of 21 will be immediately suspended. All deposits made by underage players will be returned to the original payment method where reasonably possible, and any winnings generated during the underage period will be forfeited.

To participate in any activity on qr98, you are required to register a personal account. Each individual is permitted to hold one account only. Duplicate accounts — whether registered under the same name, address, device, payment method, or IP address — are prohibited and may result in the suspension of all associated accounts and the forfeiture of any balances therein.

When registering on qr98, you agree to:

• Provide accurate, complete, and truthful information in all registration fields, including your full legal name, date of birth, and contact details.
• Keep your registration information current and promptly update qr98 if any details change.
• Maintain the confidentiality of your username and password at all times. You must not share your login credentials with any other person.
• Accept full responsibility for all activity that occurs under your account, whether or not authorised by you.
• Notify qr98 support immediately via live chat if you suspect that your account has been accessed without your authorisation.

qr98 reserves the right to decline any registration application or to close an existing account at its reasonable discretion, including where qr98 has reasonable grounds to believe that the information provided is false, misleading, or incomplete.

All financial transactions on qr98 are conducted in Pakistani Rupees (PKR). qr98 does not accept or process deposits in foreign currencies. There is no currency conversion fee applicable to PKR transactions on the platform.

qr98 currently supports the following deposit methods:

• JazzCash — instant mobile wallet deposit
• EasyPaisa — instant mobile wallet deposit
• HBL (Habib Bank Limited) — bank transfer
• UBL (United Bank Limited) — bank transfer
• Meezan Bank — bank transfer

Minimum and maximum deposit limits apply and may vary by payment method. Current limits are displayed within the qr98 cashier section at the time of deposit. qr98 reserves the right to adjust these limits at any time with reasonable notice.

All deposits must originate from a payment method registered in your own name. qr98 does not accept third-party deposits under any circumstances. Where a third-party payment is identified, qr98 reserves the right to suspend the account and return the deposit to its source.

Withdrawals from qr98 are processed to the same payment method used for deposit wherever operationally possible, in accordance with anti-money laundering (AML) obligations. qr98 reserves the right to request additional verification documents prior to approving any withdrawal request.

The following conditions apply to all withdrawal requests on qr98:

• Your account must have completed full KYC (Know Your Customer) verification, including age and identity confirmation, before any withdrawal is approved.
• Only funds representing real-money deposits and settled winnings may be withdrawn. Bonus funds are not withdrawable until applicable wagering requirements have been fully satisfied.
• Withdrawal requests may be subject to minimum and maximum amount thresholds as displayed in the qr98 cashier.
• qr98 aims to process approved withdrawal requests within 24–72 hours. Bank transfer processing times may vary depending on the receiving bank.
• qr98 may delay or decline a withdrawal request if there are reasonable grounds to suspect fraudulent activity, money laundering, or a breach of these Terms.

Player funds at qr98 are held in segregated accounts, entirely separate from qr98's operational finances. Your PKR balance is ring-fenced and accessible for withdrawal at any time, subject to the conditions above.

qr98 offers various bonuses and promotional offers to eligible players from time to time, including but not limited to welcome bonuses, deposit match bonuses, free spins, cashback offers, and PSL cricket-specific promotions. All bonuses are subject to the following general conditions, in addition to any promotion-specific terms communicated at the time of the offer:

• Bonuses are available to verified, eligible qr98 players only. qr98 reserves the right to determine bonus eligibility at its sole discretion.
• All bonuses carry wagering requirements that must be met before any bonus-derived funds can be withdrawn. Wagering requirements and qualifying game contributions are detailed in each individual promotion's terms.
• Bonuses have validity periods. Any bonus balance not used within the stated validity window will be forfeited automatically.
• Only one bonus may be active in your qr98 account at any one time, unless otherwise stated in the specific promotion.
• qr98 reserves the right to modify, suspend, or cancel any promotion at any time. Where a promotion is cancelled, any bonus already credited and partially wagered will be handled on a case-by-case basis at qr98's reasonable discretion.
• Bonus abuse — including but not limited to creating multiple accounts to claim bonuses, exploiting promotions through irregular betting patterns, or collaborating with other players to meet wagering requirements artificially — is strictly prohibited and will result in account closure and forfeiture of all associated balances.

The following general rules apply to all sports betting and e-sports betting activity on qr98. Sport-specific and market-specific rules are published within the relevant sections of the qr98 sportsbook interface.

• All bets placed on qr98 are final once confirmed. qr98 does not accept requests to cancel or amend a bet after it has been accepted by the system, except in cases of an obvious pricing error.
• In the event of an obvious pricing error or technical malfunction affecting bet acceptance, qr98 reserves the right to void the affected bets and return stakes to player accounts. qr98 will communicate such decisions via on-site notifications.
• Minimum and maximum stake limits apply per market and may vary. Current limits are displayed at the point of bet placement.
• In-play (live) betting markets are subject to suspension and re-pricing at any time in accordance with match developments. qr98 does not accept liability for bets placed on markets that were suspended at the time of placement due to system latency.
• All PSL cricket, international cricket, football, UFC, and e-sports markets are settled in accordance with the official results provided by the relevant governing body or independent data provider used by qr98.
• In the event of a match abandonment, postponement, or cancellation, bets will be settled in accordance with the applicable sport rules. Void bets have stakes returned.

All casino games available on qr98 — including live dealer games from Evolution Gaming and Pragmatic Play Live, slot titles from Pragmatic Play, Habanero, and PG Soft, and the Caishen Fishing arcade — are subject to the following general rules:

• All slot games and virtual casino products use Random Number Generator (RNG) systems that have been certified by independent testing laboratories. Results are entirely random and cannot be predicted or influenced.
• Live casino game outcomes are determined by the physical actions of certified live dealers operating in licensed studio environments. qr98 does not control or influence live game outcomes.
• Published Return-to-Player (RTP) percentages for each game represent theoretical long-term averages and do not guarantee any specific outcome in any individual session.
• In the event of a disconnection during a live casino session or slot game, qr98's system will record the game state at the point of disconnection and complete or void the round in accordance with the game provider's rules. Any winnings due will be credited to your account automatically.
• qr98 reserves the right to void any casino game result where there is evidence of a software malfunction, game error, or data corruption. In such cases, stakes will be returned to the player's account.

The following conduct is strictly prohibited on qr98 and may result in immediate account suspension, permanent closure, and forfeiture of account balances:

• Registering more than one account on qr98, whether under your own details or using false information.
• Using automated betting software, bots, scripts, or any form of artificial intelligence to place bets or interact with the qr98 platform without human intervention.
• Exploiting software bugs, pricing errors, or system vulnerabilities to gain an unfair advantage. Any winnings generated through such exploitation are considered void.
• Engaging in match-fixing, arbitrage betting designed to abuse promotional terms, or any form of collusion with other players.
• Bonus abuse, including the creation of multiple accounts to claim welcome bonuses, or any coordinated effort to meet wagering requirements artificially.
• Depositing funds derived from illegal activity or using qr98 for money laundering or any other criminal purpose.
• Engaging in abusive, threatening, or harassing behaviour toward qr98 staff or other players via any communication channel.
• Attempting to access another player's account or qr98's internal systems without authorisation.

qr98 cooperates fully with law enforcement and regulatory authorities. Where prohibited conduct is identified, qr98 may share relevant account information and transaction records with the appropriate authorities.

All content on the qr98 platform — including but not limited to the website design, graphics, logos, text, game interfaces, software code, trademarks, and trade names — is the exclusive property of qr98 or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the qr98 platform solely for personal, non-commercial gaming purposes in accordance with these Terms. This licence does not include the right to:

• Copy, reproduce, distribute, or publicly display any qr98 content without prior written permission.
• Modify, adapt, translate, reverse-engineer, or create derivative works based on any qr98 software or content.
• Use any qr98 trademarks, logos, or brand elements in any context not expressly authorised by qr98 in writing.
• Scrape, harvest, or systematically extract data from the qr98 platform using automated tools.

Any unauthorised use of qr98 intellectual property may result in immediate account termination and may expose you to legal liability. All rights not expressly granted in these Terms are reserved by qr98.

qr98 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering on qr98, you consent to the collection and processing of your personal data as described in the Privacy Policy.

The personal data collected by qr98 — including your name, date of birth, contact details, payment information, and gaming activity — is used for the following purposes:

• Account creation, verification, and management.
• Processing deposits, withdrawals, and bonus credits.
• Complying with KYC, AML, and regulatory obligations.
• Providing customer support and responding to enquiries.
• Sending promotional communications where you have opted in.
• Detecting and preventing fraud, bonus abuse, and prohibited conduct.

qr98 does not sell or rent your personal data to third parties for marketing purposes. Data is shared with third-party service providers only to the extent necessary for platform operations, subject to appropriate data processing agreements. All data is stored on secure, encrypted servers.

qr98 is committed to promoting responsible gaming and takes problem gambling seriously. Gaming on qr98 is intended as a form of entertainment. It should never be viewed as a way to generate income, recover financial losses, or resolve personal financial difficulties.

qr98 provides all registered players with the following responsible gaming tools, accessible directly from account settings at any time:

• Deposit Limits — set daily, weekly, or monthly caps on the amount you can deposit into your qr98 account.
• Loss Limits — restrict the maximum amount you can lose across qr98 within a defined time period.
• Session Time Reminders — receive notifications after a set period of continuous gaming activity.
• Cooling-Off Periods — take a short break from gaming for a defined period (24 hours to 6 weeks) without permanently closing your account.
• Self-Exclusion — permanently exclude yourself from qr98 for a defined minimum period. Self-exclusion requests are processed promptly and cannot be reversed during the exclusion period.

qr98 enforces a strict 21+ age policy and will take immediate action to close any account where underage gaming is suspected or confirmed. All players are required to complete age and identity verification as a condition of withdrawal.

To the fullest extent permitted by applicable law, qr98 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the qr98 platform, including but not limited to:

• Loss of profits, revenues, or anticipated winnings.
• Loss of data, account information, or gaming history.
• Damages arising from platform downtime, technical malfunctions, internet connectivity failures, or third-party payment processing delays.
• Any action or omission of third-party service providers, including game studios, payment processors, or data providers.

qr98's total aggregate liability to you for any claim arising out of or in connection with your use of the platform shall not exceed the total amount deposited by you into your qr98 account in the thirty (30) days immediately preceding the event giving rise to the claim.

qr98 makes no warranty, express or implied, regarding the uninterrupted or error-free availability of the platform. qr98 will use reasonable commercial efforts to maintain platform availability but cannot guarantee continuous, uninterrupted access, particularly during scheduled maintenance or circumstances beyond qr98's reasonable control.

qr98 reserves the right to suspend or permanently close any player account at any time, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms.
• Provision of false, misleading, or fraudulent registration information.
• Suspected or confirmed identity fraud, payment fraud, or money laundering.
• Engaging in any prohibited conduct as described in Section 9.
• Failure to complete KYC verification within a reasonable timeframe when requested.
• A player's own request for self-exclusion or account closure.

Where an account is closed by qr98 for a breach of these Terms, any remaining real-money balance (excluding bonuses and bonus-derived winnings) will be assessed on a case-by-case basis. Where account closure is due to a player's own request or self-exclusion, any verified real-money balance will be returned to the player's registered payment method following completion of any outstanding withdrawal requirements.

You may close your qr98 account at any time by contacting our support team via live chat. Account closure requests are processed within 48 hours.

These Terms and Conditions are governed by and construed in accordance with the laws applicable under qr98's international gaming licence jurisdiction. Any dispute arising from or in connection with these Terms or your use of the qr98 platform shall be subject to the exclusive jurisdiction of the courts of the applicable licensing jurisdiction, unless otherwise agreed in writing.

Before initiating any formal legal proceedings, you agree to first attempt to resolve any dispute with qr98 directly through our customer support channel. qr98 is committed to resolving player disputes in a fair, transparent, and timely manner. Most disputes relating to account management, bet settlements, and payment processing can be resolved via our live chat support team within 72 hours.

Where a dispute cannot be resolved through direct communication with qr98 support, players may escalate their complaint to the dispute resolution body specified under qr98's licensing terms. Details of the applicable escalation procedure are available on request from qr98 support.

qr98 reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, qr98 will:

• Update the "Effective Date" and "Last Reviewed" date at the top of this page.
• Where the changes are significant, publish an on-site notification informing players of the update.
• Where changes affect existing promotional or bonus terms, provide reasonable advance notice wherever possible.

It is your responsibility to review these Terms periodically. Your continued use of the qr98 platform after any amendment to these Terms constitutes your unconditional acceptance of the revised Terms. If you do not agree with any amendment, you must cease using the qr98 platform and contact support to close your account.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, or any aspect of your qr98 account, please contact the qr98 support team through the following channel:

• Live Chat: Available 24/7 directly on the qr98 website. This is the fastest way to reach our support team.
• Email: [email protected] — please note this address is for display purposes; contact us via live chat for the fastest response.

qr98 support operates around the clock, every day of the year, in Pakistan Standard Time. Whether you have a question about a withdrawal, a bonus condition, a bet settlement, or a responsible gaming tool — our team is available to assist you promptly and professionally.