Safe & Responsible Play

Responsible Gaming
at qr98

At qr98, we believe that gaming is entertainment — full stop. Whether you are betting on a PSL match from Lahore, spinning slots from Karachi, or enjoying live casino from Islamabad, qr98 is built around the principle that every player deserves a safe, controlled, and enjoyable experience. This page outlines the tools, policies, and commitments we have in place to keep it that way.

21+

Minimum Age

24/7

Support Available

PKR

Local Currency

100%

Self-Exclusion

21+

Age Restricted Platform

qr98 is strictly for players aged 21 and above. All accounts are subject to KYC age verification before any withdrawal is processed.

21+ Only — Play Responsibly

Our Commitments

How qr98 Protects Every Player

Responsible gaming is not a checkbox at qr98 — it is built into every layer of the platform, from account registration in Faisalabad to withdrawal processing in Rawalpindi.

Strict Age Verification

Every qr98 account is subject to full KYC verification. Players must be at least 21 years old. We verify CNIC or passport documents before processing any withdrawal — no exceptions, regardless of deposit method.

Deposit Limits

Set daily, weekly, or monthly PKR deposit limits directly from your qr98 account settings. Once a limit is in place, it takes effect immediately. Increasing a limit requires a 24-hour cooling-off period before it activates.

Self-Exclusion Tools

Request a temporary cool-off period of 24 hours, 7 days, or 30 days — or apply a permanent self-exclusion at any time. During exclusion, all marketing communications are suspended and login access is blocked completely.

Session Time Limits

Set a maximum session duration for your gaming activity. When your session limit is reached, qr98 will display a prominent reminder and log you out automatically — helping you stay in control of time spent on the platform.

Loss Limits

In addition to deposit limits, you can set a maximum loss threshold per day, week, or month. Once your loss limit is hit, qr98 will prevent further betting until the period resets — protecting your bankroll automatically.

24/7 Support

Our responsible gaming support team is available around the clock via live chat. Whether you are in Karachi at midnight or Lahore at dawn, help is always one click away. All responsible gaming requests are treated with complete confidentiality.

Player Tools

Take Control of Your Play

qr98 provides a comprehensive set of responsible gaming tools that you can activate instantly from your account dashboard. These are not bureaucratic hurdles — they are practical instruments designed around the realities of how Pakistani players interact with online gaming platforms.

            How to Access Your Tools: Log in to your qr98 account, navigate to Account Settings → Responsible Gaming. All tools listed on this page are available there, free of charge, with no waiting period to activate protective measures.
          

qr98 operates under an international gaming licence that mandates these responsible gaming features as a condition of operation. They are not optional add-ons — they are a core part of the qr98 platform commitment to every player, from Islamabad to Multan.

Reality Check

Configure on-screen notifications that appear at regular intervals — every 15, 30, or 60 minutes — reminding you how long you have been playing and how much you have wagered in the current session.

Cool-Off Period

Take a short break from qr98 without committing to full self-exclusion. Cool-off periods of 1 day, 7 days, or 30 days can be activated instantly. Your account resumes automatically when the period expires.

Permanent Self-Exclusion

If you feel your gaming is out of control, you can permanently close your qr98 account and block re-registration for a minimum of 5 years. This is irreversible and takes effect within 24 hours of the request.

Wager Limits

Cap the total amount you can bet per day, week, or month across all qr98 products — cricket betting, live casino, slots, e-sports, and Caishen Fishing — under a single unified limit for complete control.

Marketing Opt-Out

Unsubscribe from all qr98 promotional communications — PSL bonus alerts, slot tournament invites, and casino promotions — at any time from your account preferences. Exclusion is immediate and permanent until reversed.

Account Activity Log

Review your complete gaming history — deposits, withdrawals, bets placed, and session durations — from the transaction history section of your qr98 account. Transparency about your own activity is the first step to staying in control.

Self-Assessment

Are You Gambling Responsibly?

Responsible gaming means staying honest with yourself about how — and why — you play. The following checklist is a self-assessment tool to help you reflect on your current gaming habits. These are not diagnostic criteria, but they are useful warning signs to be aware of.

Do you bet more than you can afford to lose? Gaming should never put pressure on your household budget, rent, or daily expenses in PKR.

Do you chase losses? Placing larger bets to recover previous losses is one of the clearest signs of problem gambling.

Do you hide your gaming from family? Secrecy about the time or money spent on platforms like qr98 is a warning signal worth taking seriously.

Do you borrow money to fund your bets? Taking loans or using credit to deposit via JazzCash or EasyPaisa for gambling is a serious red flag.

Do you feel anxious when not able to play? Compulsive urges to return to qr98 or any gaming platform indicate a dependency that requires attention.

Has gambling affected your work or relationships? If gaming is impacting your professional life, family obligations, or social connections, it is time to seek support.

If you answered yes to any of the above: Please contact the qr98 support team via live chat or use the self-exclusion tool in your account settings immediately. You can also reach our support team at [email protected].

Healthy Play Habits

The Golden Rules of Responsible Play

The vast majority of qr98 players enjoy the platform as a form of entertainment — much like watching a PSL match or going to a cinema in Lahore. Here is how to keep it that way.

Set a budget before you playEssential

Only play with money you can afford to loseEssential

Take regular breaks during sessionsRecommended

Never chase losses with bigger betsEssential

Balance gaming with other activitiesRecommended

Keep gaming separate from work financesEssential

qr98 Tip

Before your next qr98 session, decide on a fixed PKR amount you are comfortable spending as entertainment — the same way you would budget for dinner in Karachi or a movie ticket. Once that amount is spent, the session is over. Use the deposit limit feature to enforce this automatically so it never becomes a willpower battle.

Child Protection

Protecting Minors from Online Gaming

qr98 operates a strict 21+ only policy. We deploy multiple layers of age verification to ensure that minors cannot access our platform — but we also recognise that household devices are shared, particularly in Pakistani family homes in cities like Lahore, Karachi, and Islamabad.

If you share a device with younger family members, we strongly recommend the following measures to prevent underage access to qr98 and similar platforms:

Use a strong, unique password for your qr98 account and never share it with family members or friends.
Enable device parental controls on shared phones or tablets to restrict access to online gaming websites.
Always log out of your qr98 account when using a shared device, especially on family computers or mobile phones.
Keep your JazzCash, EasyPaisa, and bank credentials private — do not save payment details on shared devices.
Talk openly with younger family members about the risks of online gambling and the legal age requirement.

qr98 Age Verification Process

Account Registration

Date of birth is collected at sign-up and cross-referenced against the provided CNIC number format.

Document Submission

Players must upload a clear copy of their CNIC or passport before any withdrawal is approved.

Manual Review

Our compliance team manually reviews all KYC submissions. Accounts flagged as potentially underage are suspended pending investigation.

Zero-Tolerance Policy

If a player is found to be under 21, their account is permanently closed, deposits are returned where possible, and all winnings are forfeited.

Common Questions

Responsible Gaming FAQs

Answers to the most common responsible gaming questions from qr98 players across Pakistan.

Log in to your qr98 account and go to Account Settings, then select Responsible Gaming. You will find options to set daily, weekly, and monthly PKR deposit limits. Limits take effect immediately once saved. If you wish to increase an existing limit, a mandatory 24-hour cooling-off period applies before the increase becomes active — this is a deliberate safeguard, not a system delay.

When you activate self-exclusion, your qr98 account login is immediately blocked. All pending promotions and marketing communications are cancelled. Any funds in your PKR wallet at the time of exclusion will be processed for withdrawal to your registered JazzCash, EasyPaisa, or bank account. For temporary exclusions (cool-off periods), your account reactivates automatically at the end of the chosen period. For permanent exclusions, your account cannot be reopened for a minimum of 5 years, and a formal written request is required to review reinstatement after that period.

Yes. Self-exclusion blocks your ability to deposit and place bets, but it does not affect your right to withdraw any existing balance in your qr98 PKR wallet. Withdrawal requests made at the time of self-exclusion are processed through the normal withdrawal procedure and paid to your verified payment method — JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank. If you have any difficulty processing a withdrawal during self-exclusion, contact our support team via live chat.

If you believe a family member is struggling with problem gambling on qr98 or any other platform, the most important step is to have an open, non-confrontational conversation about what you have observed. Encourage them to use qr98's self-exclusion tools or to contact our support team directly via live chat. You may also contact us at [email protected] on behalf of a family member to request an account review. We take all such reports seriously and treat them with full confidentiality.

Yes. qr98 uses automated monitoring systems to detect behavioural patterns associated with problem gambling — including rapid bet escalation, prolonged unbroken sessions, and repeated chasing of losses. When the system flags an account, a member of our responsible gaming team may reach out proactively via live chat or email to check in and offer support resources. This monitoring is a condition of our international gaming licence and is carried out in the interests of player welfare, not for commercial purposes.

Yes — the minimum age to register and play on qr98 is strictly 21 years. This applies to all Pakistani players regardless of city, payment method, or game type. Age is verified through CNIC or passport document submission as part of the KYC process. Any account found to belong to a player under 21 will be permanently closed without exception. qr98 takes underage gambling prevention extremely seriously as both a legal obligation and a moral responsibility.

Responsible Gamingat qr98